Legal

PAIA Manual

Effective date: 1 September 2026 · Last updated: 1 September 2026

This manual is published in terms of section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA).

Body

TaxAtomy
Company Reg. No. 2026/085023/07
TaxAtomy operates remotely. For postal correspondence or to lodge a PAIA request by post, please contact us at info@taxatomy.com or +27 71 571 3996 to arrange delivery.

Information Officer

Savanna McAllister
Email: savanna@taxatomy.com
Phone: +27 71 571 3996

Records held

In the ordinary course of business, TaxAtomy holds records including:

  • Client onboarding, FICA/KYC and identification records
  • Tax returns, working papers, and correspondence with SARS
  • Financial and billing records
  • Website enquiry submissions

How to request access

Requests for access to records must be made in writing to the Information Officer using the prescribed PAIA request form, available on request. Because we operate remotely, please email savanna@taxatomy.com to obtain the form and arrange submission. We will respond within the statutory timeframe (30 days, extendable in certain circumstances). Fees may apply as prescribed under PAIA regulations.

Availability

This manual is available on our website free of charge, and on request by email.

Information Regulator

You may also contact the Information Regulator (South Africa): inforegulator.org.za

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